(800) 219-0903


1050 Crown Pointe Parkway, Suite 500, Atlanta GA, 30338


Commonly Asked Questions

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Common Questions

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– Pack comfortable shoes for walking. Walking is usually a part of every tour.

– Limit luggage to one suitcase for under the bus and one carry-on bag. A small back pack is good for a carry-on bag. This also applies if you’re flying.

– Leave important valuables like expensive jewelry at home. We are not responsible for lost or stolen items.

– Check the weather forecast a few days before your trip.

– One weather-appropriate outfit for each day you are on tour

– One semi-formal outfit if you are attending a performance

– One piece of rain gear (umbrella, rain jacket or rain poncho)

– Swimsuit if swimming is allowed on your tour

– Personal items (under garments, socks, etc.)

– Toiletries — refer to the 3-1-1 rule if you’re flying

– Grooming tools (brush, comb, toothbrush, etc.)

– Jacket during cool weather

Souvenir money is at your discretion, though excessive amounts are not advised. .All of our tours include meals. Therefore, you will not need money for meals, but you are welcome to bring money for snacks. Traditionally, students bring $40-$75 for souvenirs/snacks.

We will provide chaperones with a list of area hospitals. The chaperones on your tour will immediately seek medical attention and contact the parents. Please see your chaperone/group leader for the medical forms required by your school district.

You may contact your child directly if cell phones are permitted on their tour or you may contact Smart Student Travel at any time, and we can contact the group leader on your behalf.

Tours are chaperoned at an adult to student ratio of 1:15, 1:10 or 1:5. Chaperones are the responsibility of the school and are not provided by Smart Student Travel.

Most Popular Questions


Frequently Asked Questions

Below you’ll find answers to some of the frequently asked questions.

Each tour is customized to the school. Some tours allow parents with an adult price and some do not allow parents. Please check with your school’s group leader.

On your tour registration forms, you will see prices based on Quadruple occupancy (4 students per room), Triple occupancy (3 students to a room), Double occupancy (2 students per room), and Single occupancy (1 student per room). You will be able to choose the option that best fits your needs during registration.

Adult rooms may be separate from students or with students. You will have an opportunity to share your preference during the registration process.

Please consult your group leader. This decision is made by your school administration and/or school district.

Our tours are all inclusive. Transportation, accommodations, city attractions, activities, meals as specified on the itinerary, tips, taxes, and admissions.

You can pay your tour in full, or you can use our EZ payment plan to make small payment. We accept credit/debit cards and personal checks. However, there is a small convenience fee for using credit cards.

Please let us know immediately if you are having trouble making your payments. We are happy to discuss other options with you.

Baggage fees if you’re flying and Travel insurance. However, you can add travel insurance for an additional fee.

You will receive an itinerary from your group leader two weeks before the departure date.

Buses are newer models equipped with restrooms, DVD players, Wi-Fi, and charger outlets for your cell phones.

The hotels we use are evaluated for high quality, safety, and amenities. Commonly used hotels include Marriott, Hampton Inn, Hilton, Sheraton, Holiday Inn, Doubletree, Crown Plaza, Hyatt, and Embassy Suites. 

Meals differ from tour to tour and include food court vouchers, buffets, cafeterias, and family style restaurants.

Registration is done online. If you do not have access to a computer, pleased consult with your group leader for other registration options.

Your school will pass on any information about fundraising. Once we receive a fundraising check from your school, we will apply it to your account.

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